Lares Terms and Conditions
At Lares Handpieces Canada, we're committed to exceptional quality in everything we do, from design to production.
We stand behind our products to be free from defects in materials and workmanship, ensuring they perform as you
expect. Should you encounter a defect, Lares will take care of it. At our sole discretion, we'll either repair the entire
product or replace the defective part(s). The specific warranty period and terms for handpieces varies depending on
the model. You can easily find warranty details in the product’s instructions for use found on our website under
"Support" > "Instructions and Maintenance Guides."
CUSTOMER SATISFACTION RISK-FREE TRIAL PERIOD
We want you to be completely satisfied with your Lares purchase. That's why we offer a generous 30-day Risk-Free
Trial Period (RFTP) starting from the day you receive your order. This policy applies to all Lares products purchased
on or after the effective date and gives you peace of mind with:
Compatibility Assistance: Not sure if Lares handpieces will work with your existing equipment? No worries! Our
team is happy to help ensure compatibility with your current handpiece connections and attachments.
Full Refund Guarantee: Didn't quite get the fit or performance you expected? No problem! If adjustments are
unsuccessful, or you're simply not satisfied with the handpieces, we'll provide a full refund.
We're confident you'll love Lares, but we want to make sure you can try them risk-free!
RETURNS
Returning Lares products within the risk-free period is simple. To initiate a return and obtain a Return Material
Authorization (RMA) number, contact Customer Service at +1-833-665-2737 or info@lareshandpieces.com.
Shipments without an RMA number will be delayed. We kindly request that all products sent back for return are
cleaned and heat sterilized (all handpieces).
REPAIRS
We want to make servicing your Lares products as easy as possible! Here's how it works:
Repair Service: Simply email us at: info@lareshandpieces.com, and we’ll send you a return label. We'll cover the
ground shipping cost to return your serviced product to you after it’s repaired. We kindly request that all products sent
back for repair are cleaned and heat sterilized (all handpieces).
If your warranty coverage has expired, don't worry! At no cost, our skilled technicians will provide you with a repair
quotation for your approval. Need it back faster? No problem! You can request expedited shipping for an additional
fee. Should you have any questions about repairs, don’t hesitate to contact our friendly Customer Service team at
+1-833-665-2737.
OTHER TERMS
To ensure a smooth return or repair service experience, here are a few additional points to keep in mind:
Product Cleanliness: A $50 cleaning fee will apply if your product requires cleaning and heat sterilization before we
can proceed with a return or repair. This helps us maintain a hygienic environment for our staff and customers.
Multi-Product Sale Discounts: If you're returning a product that was originally purchased with a discount as part of
a multi-product sale, please note that the discount value will be deducted from your refund amount. This is because
the discount applied to the entire purchase.